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Frequently asked questions (FAQ)
1. How will I know whether the submitted case has been listed in UPREAT?
All the parties involved in a case who have registered themselves on https://efilingreat.up.gov.in get SMS/Email with listing date after causelists will be finalized.
2. What type of documents can be uploaded in e-Filing software?
Only files with .pdf extension can be uploaded.
3. Is there any restriction on the size and number of documents that can be uploaded?
There is no restriction on number of documents that can be filed under a single appeal/application. However, the users are advised not to upload files with more than 20 Mb size scanned at 300 dpi or less to avoid application performance issues. If required, users can create multiple volumes of the appeal/application and upload them one by one.
4. How do I get started?
User is advised to go to the Register link provided on home page of the website. The users can find supporting user manual from Help Centre link on website regarding how to create a user and navigate the application.
5. Whom should I reach out to in case of queries/issues?
User is advised to go to the Help Centre link provided on the menu bar of home page of the website. The user can find helpdesk contact details on the page under “Suggestion & Feedback”.
6. Are there any prerequisites for filing appeal/application online?
Users need to register with their authenticated email id and mobile numbers via OTP and need to upload a proof of identity for generating their login id and one-time password.
7. Can I make online payment through e-Filing system?
As of now users will need to use existing payment methods for offline or online (through SBI payment portal) payments. Users will be required to submit proof of payment details while filing appeal/applications.
Designed & Developed by National Informatics Centre (NIC)